FREQUENTLY ASKED QUESTIONS
You’ve Got Questions — We’ve Got Answers
Welcome to the Crooked Creek HOA Help Center — your number one source for all the answers you seek about our community. At CrookedCreek HOA revamp, our community members mean the world to us, and we go the extra mile to assist you in any way possible. Check out the answers to previously asked questions, and get in touch directly if you can’t find what you need.
WHEN ARE ASSESSMENTS DUE AND HOW SHOULD I PAY?
Enter the Answer to your Question here. Be thoughtful with your answer, write clearly, and consider adding examples. This can help your visitors get the help they need quickly and easily.
WHAT ARE THE COVENANTS, DOCUMENTS & RESTRICTIONS OF YOUR COMMUNITY?
Click on Link to access Covenants, Documents and Restrictions
WHO SHOULD I CONTACT IF I SPOT A BURNED OUT STREET LIGHT?
Please reach out to Heritage Property Management On-Site Manager at firstname.lastname@example.org or call 770-569-4103
Frequently Asked Questions
Q: What is a "management company," what do they do, and how do I reach them?
A: A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online through the Management Office page on this website or by phone from the numbers listed on the Contact Us page on this site.
Q: What is a homeowner's association?
A: It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
Q: What are the Governing Documents?
A: The Covenants and By-laws are the governing legal documents that authorize the operation of the planned community as a non-profit corporation. The Documents were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by these Documents may result in a fine to a homeowner by the Association. The governing legal documents for the association may be viewed online.
Q: What is the Board of Directors?
A: The Homeowner's Association again is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitations and restrictions of the powers of the Board of Directors are outlined in the Association governing documents.
Q: Are there any other rules?
A: Our association has developed Rules and Regulations as provided for in our Governing Documents and have been adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, Crooked Creek has adopted Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation.
Q: Are Board Meetings open to all residents? If so, where and when are they held?
A: All Board meetings are open to members of the community. Meetings are held monthly at the Clubhouse; contact the HOA office for more details.
Q: How do I get involved in the Community?
A: Contact the HOA officer for more information on available committee opportunities.
Q: How do I register my vehicles for Gate Entrance?
A: The HOA office will provide each family with two (2) transponders for vehicle access and two (2) fobs for amenity and gate access. Additional transponders and fobs can be purchased at the HOA office.
Q: How do I reserve the Clubhouse?
A: The HOA office can provide forms and availability information.